Cancellations & No Show
Insurance Acceptance Updates
We are currently in network/accepting Optum, Aetna, and MHN insurance.
We are in the process of being able to accept insurance from other insurance companies. This is a process and can take several months. We will update this information and the accepted insurance when that time occurs.
If you have questions that are still unanswered, please feel free to contact us. We look forward to hearing from you!
Good Faith Estimate
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit
Own Your Mind Psychology Services & Consultation is currently a cash pay/fee-for-service organization. The fee for therapy services with Own Your Mind Psychology Services & Consultation is $180.00 for a 40 - 55 minute appointment.
We strongly encourage clients to remember to cancel or reschedule at least 24 hours in advance as you will be responsible for the entire fee if your appointment cancellation is less than 24 hours. Cancelled sessions may be subject to a full charge if not received at least 24 hours in advance. If you no show to a scheduled appointment, you will be charged the full fee of $180. Additionally, any fee is your responsibility to pay in full.
Out-of-Network: General Information
If you have insurance and we do not accept your insurance (or are “out-of-network”), you may be able to receive a reimbursement from your insurance company. We strongly encourage you to carefully read the section in your insurance coverage booklet that describes mental health services and/or call your insurance plan administrator to seek answers to any questions you have about the coverage and the reimbursement process. Of course, we will provide you with whatever information we can, based on our experience and knowledge.
If we are out-of-network we will provide clients with a "SuperBill," upon request and free of charge. You may submit this to your insurance company for possible reimbursement. A superbill is a document that includes your mental health diagnoses, our provider information, and the dates of service. Insurance reimbursement rates vary based on your specific insurance plan information. Additionally, we provide superbills via an electronic health record services platform.